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All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
The JLab Mystery GO Pop+ 2 Pack is two pairs of GO Pop+ true wireless earbuds at a single price, each pair in a different colorway selected at random. You get two full sets to keep, share, or gift, without knowing exactly which colors are coming.
GO Pop+ earbuds deliver 35 total hours of playtime with 9 hours per earbud. The charging case has a built-in USB-C cable that folds into the case - no separate cable to carry or lose. The same cable charges the case from any USB-C port and can also charge your iPhone or Android phone directly from the case. Quick charge gives you 1 hour of playback from 10 minutes of charging.
Bluetooth 5.3 with SBC and AAC codecs. Google Fast Pair for instant Android pairing. IPX4 rated for sweat and splash resistance. Dual Connect lets you use either earbud independently. Be Aware Mode for safe outdoor use. EQ3 Sound with Signature, Bass Boost, and Balanced presets. Compatible with iOS and Android, including Siri and Google Assistant. Full JLab app support.
Includes 2 pairs of GO Pop+ earbuds in 2 different colorways, 2 charging cases with integrated USB-C cables, 2 sets of silicone gel tips (S/M/L each), and 2 JLab 2-year limited warranties.
Specifications (both pairs identical)Audio
Driver: 6mm dynamic
Frequency response: 20-20,000 Hz
Impedance: 16 ohms
EQ3 presets: Signature, Bass Boost, Balanced
Microphone
Total mics: 2 x MEMS
Noise canceling: 1-mic ENC + DNS Algorithm
Connectivity
Bluetooth: 5.3
Codecs: SBC, AAC
Range: 30+ ft
Support protocols: HSP/HFP/A2DP/AVRCP
Google Fast Pair: Yes
iOS compatible: Yes
Android compatible: Yes
Siri: Yes
Google Assistant: Yes
Battery
Per earbud: 9 hours
Total playtime: 35 hours
Standby: 60+ hours
Quick charge: 10 min = 1 hour
Earbud battery: 45 mAh 3.7V LiPo
Earbud charge time: <2.2 hours
Case battery: 380 mAh 3.7V LiPo
Case charge time: <2 hours
Charge cable: Integrated USB-C
Input power: DC 5V, 1A
Fit and comfort
Fit style: In-ear canal
Ear tip material: Silicone gel
Ear tip sizes: S / M / L
IP rating: IPX4 (earbuds)
Features
Controls: Touch
Be Aware Mode: Yes
Dual Connect: Yes
Voice assistant: Siri, Google Assistant
Music latency: >200ms
App (JLab App)
Custom EQ: Yes
Custom controls: Yes
Noise control: Yes
Safe hearing: Yes
My JLab: Yes
In the box
GO Pop+ earbuds x2 (2 different colorways, selected at random) · Charging cases x2 (integrated USB-C cable) · Silicone gel tips x2 sets (S/M/L) · JLab 2-year limited warranty x2
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